our process / web design / creative services

Our Design Process

Production & Project Management

We take quality seriously when it comes to our web design and understand that our clients do not only require an excellent end product but also an exceptional service which is reinforced by a smooth and painless transition from enquiry to project completion.

We offer professional full service web design in Bournemouth and its surrounding areas but we also have clients throughout the UK. Our reputation for effecient and high quality web design, customer satisfaction and cost effectiveness is renouned, hopefully you will get to see our exceptional standards.

DSM Design is committed to a high level of customer service throughout a project lifecycle. We maintain a process-driven approach to our work, utilise controlled documentation and testing procedures and manage staged sign-offs and milestones.

For any project, DSM utilises in-house project managers. A project manager will;

• Be the main contact for a client and hold all paperwork - Preventing mixed communications or errors
• Plan and pre-empt project milestones - Ensuring a smooth project lifecycle
• Enforce production procedures - Making production more effective
• Be only point of contact to designer/developer for the project - Ensuring no communication is mixed
• Drive the project - Ensuring the project is pushed into the right direction and meeting deadlines

Quality and Best Practice

Best practice = the use of predefined functionality from our in-house technical libraries.

Bespoke = if a project entails functionality not within our libraries, it will require being created / programmed.

Whether a project is bespoke or best practice, we will adapt the way we approach the task. Each variable can effect the price, specification and procedures, however, we always endeavour to deliver exceptional value for money through the high quality of our services and design work.

Web design has come along way in the last decade with new coding methods and standards, as well as the boom in social networking and the way users now use the internet for almost every aspect of their lives. DSM design have acknowledged the latest trends in web design, whilst regularly ensuring that the technology still provides exceptional usability in our content management system.

We not only believe that our design skills have advanced, but also our ability to help businesses succeed through online marketing. Between the DSM team members we have around 45 years of industry experience from graphic design, to web development and search engine optimisation

Advantages of Best Practice

In brief, best practice means better solutions at competitive prices. Each web design solution is totally unique, we don't have off the shelf web design, we are innovators of the internet and strive to ensure our clients are receiving unparalleled service and quality.

However, if your site requires sections that are bespoke, these can be developed separately by DSM and integrated into the final package.

Best practice enforces for:

• Unique web design
• Advanced Functionality
• Consideration to Accessibility i.e. Bobby & RNIB
• Search Engine Friendly
• Future Proof